Frequently asked questions about WM Administrator
Frequently asked questions about WM Administrator
Answers about implementation, data import, pricing, export, security, roles and the limits of WM Administrator by Brillnet.
What is WM Administrator by Brillnet?
It is a system for organising the work of housing communities and firms that manage them. It connects registers, operational finance, documents, resolutions, cases, user roles, history of significant actions and data export.
Can I start with one housing community?
Yes. In practice that is the best way to evaluate the product. Start with one register, check the import and exceptions, and only then move further communities.
Does the system guarantee legal or tax compliance?
No. The product supports process execution and creates a verifiable trail, but it does not replace legal, accounting or tax assessment. An authorised person remains responsible for selecting the appropriate basis and approving the action.
Does WM Administrator replace accounting software?
The core covers operational charges, balances, funds and documents. Accounting functionality can be available as a separate module depending on the current plan. The live pricing and product configuration are the source of truth for the precise scope.
How do I move data from Excel?
A controlled import uses mapping and preview before publication. Sources are identified first, then duplicates, missing identifiers and inconsistent totals are detected. Data becomes operative only after the differences have been understood.
What happens to history after a correction?
A significant correction should not erase the original event. The system preserves enough history to show what changed, when and for what reason.
Can the community export its data?
Yes. Complete export is part of the product core and supports both ongoing data control and a future change of administrator or service provider.
How are different communities separated?
Each community operates in a separate data and permission context. A firm can organise work across multiple communities without treating all customer data as one unrestricted data set.
Can users share one account?
The product model uses individual accounts, roles and additional verification for selected actions. Shared accounts make it difficult to establish who performed an operation and should not be the normal working model.
Where is persistent data processed?
The current public product communication states EU jurisdiction for persistent data. Detailed processing, subprocessors and access rules must remain consistent with the current legal package and security page.
How much does WM Administrator cost?
The price depends on the number of units and selected modules. The current base rate starts at PLN 20 net per month, while the pricing page shows the current rules and the complete calculation.
Where do I sign in or register?
The application is available at the official app.wm-admin.pl domain. The marketing site and knowledge base remain under wm-admin.pl.